Document Updated: January 26, 2026

For questions or concerns regarding our privacy policies, please contact DOKWIFI IT Service through any of our official communication channels.

DOKWIFI IT Service may collect the following information:

- Personal information (name, email address, phone number, business details)

- Billing and payment information

- Technical data related to projects (system access, configurations, logs)

- Communications and support records

2. Use of Information

Collected information is used to:

- Provide and manage our services

- Process payments and issue invoices

- Communicate project updates and support

- Improve service quality and internal operations

- Comply with legal and regulatory requirements

3. Data Protection

We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell or rent personal information. Data may be shared only with:

- Trusted third‑party service providers essential to service delivery

- Legal or regulatory authorities when required by law

5. Data Retention

Personal data shall be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

6. Client Rights

In accordance with the Philippine Data Privacy Act of 2012 (RA 10173), clients have the right to:

- Access their personal data

- Request correction or deletion of inaccurate data

- Object to certain processing activities

Requests may be submitted through our official contact channels.

7. Policy Updates

DOKWIFI IT Service reserves the right to update this Privacy Policy at any time. Updated versions will be posted on our website or made available upon request.