Onsite IT Helpdesk Support

Our onsite IT helpdesk support delivers hands-on technical assistance to keep your business systems running smoothly. We handle hardware, software, network issues, and preventive maintenance directly at your location.

BASIC

Onsite IT Support Lite
Best for small offices & startup teams
₱ 90,500.00

Up to max. 8 hours remote / month
  • Onsite troubleshooting & IT support
  • Desktop / laptop setup & repair
  • Peripheral support (printers, scanners)
  • Basic network troubleshooting (Wi-Fi, LAN)
  • System updates & patching
  • 8am – 5pm onsite support
  • Up to 8 hours onsite total per month
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✔ Home offices
✔ Small teams

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Most Popular

STANDARD

Onsite IT Support Plus
Best for SMEs & retail businesses
₱ 110,500.00

Onsite max. 4 Hours + Remote support
  • All in BASIC + Below Features:
  • Network device configuration (routers, switches)
  • Scheduled onsite visits (weekly / bi-weekly)
  • Desktop & server health checks
  • User support (passwords, software issues)
  • Up to 4 hours onsite per visit
  • Remote helpdesk & phone support

✔ SMEs
✔ Clinics & retail outlets

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PREMIUM

Onsite IT Complete
Best for mid-size & multi-department offices
₱ 170,500.00

SLA-based support
  • All in STANDARD + Below Features:
  • Unlimited scheduled onsite visits
  • Proactive network & system optimization
  • Printer, thin client & hardware rollout
  • Patch management & security updates
  • Vendor coordination (ISP & suppliers)
  • Priority onsite response
  • SLA-guaranteed response time
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✔ Growing companies
✔ Business-critical environments

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